How long does a CSV to BigCommerce migration take?
The duration of a migration depends on the volume of data and the complexity of your store. A free demo migration typically takes 15-30 minutes. A full migration can range from a few hours to several days for very large stores. Cart2Cart's automated process and dedicated support aim to make it as efficient as possible.
Will there be any downtime during the migration?
With Cart2Cart, your current store remains fully operational throughout the migration process. We transfer a copy of your data, so your live store experiences no downtime. You can continue selling and managing your business without interruption until you're ready to switch to your new BigCommerce store.
What data can I migrate from CSV to BigCommerce?
You can migrate a comprehensive range of entities, including Products, Product Categories, Product Reviews, Customers, Customer Groups, Orders, Order Statuses, Manufacturers, Blogs, Posts, CMS Pages, Coupons, Stores (for multi-store setups), and Taxes. Our wizard allows you to select exactly what you need.
Can I test the migration before moving all my data?
Absolutely! Cart2Cart offers a free demo migration where you can transfer a limited number of entities (e.g., 10 products, 10 customers, 10 orders) to your BigCommerce store. This allows you to review the migrated data on both the frontend and backend of your new store to ensure accuracy and satisfaction before proceeding with a full migration.
What if I need help during the migration?
Cart2Cart provides various levels of support. For complex migrations or those requiring special customizations, you can opt for our Data Migration Service Packages (Basic, Extended, Premium, Ultimate). These packages include a dedicated account manager and a team of technical engineers to assist you throughout the process.
Can I re-migrate data or update my store after the initial transfer?
Yes, Cart2Cart offers a Migration Insurance Plan. Depending on the plan chosen (e.g., 1 remigration + 1 update), you can re-run your migration or update new data that appeared in your source store after the initial transfer, typically within 14 days of your full migration completion. This provides a safety net for data integrity.
How much does a CSV to BigCommerce migration cost?
The cost of migration is dynamic and depends on the number of entities you choose to migrate and any additional options or services you select. A demo migration is always free. For a full migration, the Cart2Cart wizard provides a transparent estimated cost based on your selections before you finalize the process.
How do I connect my CSV file for migration?
Connecting your CSV file is simple. During the source store setup step in the Cart2Cart migration wizard, you will be prompted to upload your CSV file directly. Our system will then read and process the data from your file for migration to BigCommerce.