BigCommerce to BigCommerce Migration FAQ
Why should I migrate from BigCommerce to BigCommerce?
Migrating within BigCommerce can be beneficial for upgrading your plan, consolidating multiple stores, or refreshing your existing setup to leverage new features and optimize performance. Cart2Cart ensures a smooth and secure data transfer for these scenarios.
How long does a BigCommerce to BigCommerce migration take?
A free Demo Migration typically takes just a few minutes to transfer a limited number of entities. The duration of a Full Migration depends on the total volume of data in your store, but Cart2Cart's automated process is designed for speed and efficiency.
Will my BigCommerce store experience downtime during the migration?
No, Cart2Cart performs your BigCommerce to BigCommerce migration without affecting the live operation of your current store. Your customers can continue shopping while the data transfer happens in the background.
What data can I migrate from BigCommerce to BigCommerce?
You can migrate a comprehensive range of entities including Products, Product Categories, Customers, Customer Groups, Orders, Order Statuses, Fulfillment Statuses, Manufacturers, Product Reviews, Blogs, Posts, CMS Pages, Coupons, Stores, and Tax configurations, along with all their associated fields.
Can I test the migration before performing a full transfer?
Absolutely! Cart2Cart offers a free Demo Migration that transfers a limited number of entities (e.g., 10 products, 10 customers, 10 orders) to your target BigCommerce store. This allows you to review the migrated data and ensure everything is transferred correctly before proceeding with a Full Migration.
What connection methods are available for BigCommerce migration?
For both source and target BigCommerce stores, connection is primarily established via API Connection, requiring appropriate credentials. For the target store, an App / Module / Extension Installation method is also supported.
What if I need support or encounter issues during migration?
Cart2Cart provides dedicated customer support to assist you throughout the migration process. Additionally, you can opt for our Migration Service Packages (Basic, Extended, Premium, Ultimate) for professional assistance or purchase Migration Insurance for re-migrations and data updates post-transfer.
Can I preserve my SEO URLs and customer passwords during migration?
Yes, Cart2Cart offers additional options to preserve your SEO URLs (including creating 301 redirects) and securely migrate your customer passwords, ensuring a seamless experience for both search engines and your customers on the new BigCommerce store.