The migration from BigCommerce to Big Cartel is handled through a user-friendly, step-by-step wizard. Follow these instructions to launch your transfer:
- Configure your Source Store: Select BigCommerce as your Source Cart. Provide your store's URL and the required API credentials (API Path and Access Token) to establish a secure connection.
- Set up your Target Store: Choose Big Cartel as your Target Cart. Enter your Big Cartel store URL and provide the necessary API access permissions to allow Cart2Cart to import your data.
- Select Data Entities: Choose the specific data types you wish to migrate, such as products, customers, and orders. You can select all entities or pick specific ones based on your needs.
- Choose Additional Options: Customize your migration with extra features, such as changing product quantities to 100 on the target store to ensure visibility.
- Launch Free Demo Migration: Run a test transfer of a limited amount of data to see how the service works and verify the results on your new Big Cartel store.
- Start Full Migration: Once you are satisfied with the demo results, proceed to the Full Migration to move your entire database to Big Cartel.
Data Entities Supported for Migration
You can transfer the following information from BigCommerce to Big Cartel:
- Products: Name, SKU, Full Description, Status, Manufacturer, Price, Special Price, URL, Meta Title, Meta Description, Weight, and Product Images.
- Product Categories: Name, Description, Status, and Category Images.
- Customers: First Name, Last Name, Email, and Customer Group.
- Orders: Order Date, Order Status, Order ID, Order Products, Subtotal Price, Shipping Price, and Total Price.
- Manufacturers: Name.
- Taxes: Tax Class and Tax Rates.
Will my BigCommerce store be offline during the migration?
No, your source store remains fully operational. Cart2Cart only reads data from BigCommerce, so your customers can continue to browse and make purchases without any interruption.
How long does the migration to Big Cartel take?
The duration depends on the volume of data (products, customers, and orders) you are moving. A typical migration can take anywhere from a few minutes to several hours. You can track the progress in real-time through the migration wizard.
Can I test the service before paying?
Yes, we offer a Free Demo Migration. This allows you to transfer a small number of entities to your Big Cartel store within about 10-15 minutes, so you can check the quality of the transfer before committing to a Full Migration.
What if I have a very large store?
For large-scale projects, we offer Data Migration Service Packages (Basic, Extended, Premium, and Ultimate). These include a dedicated account manager and technical support to handle complex requirements and high data volumes.
Is my data secure during the transfer?
Absolutely. Cart2Cart uses a secure SSL connection for all data transfers. We do not store your data on our servers after the migration is complete, ensuring your business and customer information remains private.
What happens if the migration fails?
While failures are rare, we offer Migration Insurance plans that allow you to restart the migration or update data within a specific timeframe (e.g., 14, 30, or 60 days) if any issues arise or if you add new data to your old store.
Enhanced demo data transfer service
Advanced Application Software Migration System With customer in mind, App is created. We want to save your time, that resources and guarantee the highest standard of service. Therefore, we provide a range of 'all-inclusive' specialized demo support services. Our team will migrate your data, provide you with the appropriate personalization and help for every phase of the migration.
Reviews

The team provides the easiest data migration way.
The team provides the easiest data migration way. I figured out everything quite fast but still had several questions. After a brief phone call, the app team helped me through the process and everything went smoothly. Thanks!
Alex

The team is always there to help you
I've been through several migrations using this service and I can tell nothing but best. The whole process and service are on point. The team is always there to help you. I like the fact that there are several options to migrate from one platform to another. There is no better service than this for sure.
O.B.

This app performs greatly
This app performs greatly. The service is very reliable and the support is superb. The service is quite costly for me but in the end, it's worth its money. There is also an automated shopping cart migration and I'm very happy about that! I'm really satisfied.





