How long does a CSV to CSV data migration take?
A demo migration, which transfers a limited set of data, typically takes just a few minutes. The duration of a full CSV to CSV migration depends on the volume and complexity of your data, but Cart2Cart is designed for efficiency, often completing transfers within hours for standard stores.
Will my store experience downtime during the CSV migration?
No, Cart2Cart performs the migration on a copy of your data, ensuring your current online store remains fully operational throughout the process. There is no downtime for your live store.
What types of data can I migrate from one CSV file to another?
You can migrate a comprehensive range of entities, including products (with variants, attributes, images), product categories, customers (with groups, addresses, passwords if compatible), orders (with statuses, invoices, shipments), manufacturers, product reviews, coupons, CMS pages, blogs, posts, and tax configurations.
Can I perform a demo migration before committing to a full transfer?
Yes, Cart2Cart offers a free demo migration. This allows you to transfer a limited number of entities to a Cart2Cart test store or directly to your target CSV structure, letting you review the results and ensure everything is transferred correctly before purchasing the full migration.
What kind of support is available for my CSV migration?
Cart2Cart offers various levels of professional assistance through our Data Migration Service Packages (Basic, Extended, Premium, Ultimate). These packages provide a dedicated account manager and a team of technical engineers to assist with setup, customization, and quality control, ensuring a qualitative and accurate data transfer.
Is there a way to undo or re-run the migration if something goes wrong?
While direct "undo" is not available, Cart2Cart offers a Migration Insurance Plan (e.g., 1 remigration + 1 update) that allows you to re-run your migration or update data within a specified period after the initial full migration. This acts as a safety net for unforeseen issues or new data additions.
How is the cost of a CSV to CSV migration calculated?
The cost is primarily based on the total number of data entities you wish to migrate (products, customers, orders, etc.) and any additional options or service packages you select. You will receive a clear estimated cost during the migration wizard setup.