How long does a BigCommerce to BigCommerce migration take?
The duration of your BigCommerce to BigCommerce migration largely depends on the volume of data you're transferring and the complexity of additional options selected. Cart2Cart's automated process is designed for speed, often completing migrations in hours rather than days. A free demo migration can provide a more accurate time estimate for your specific store.
Will my BigCommerce store experience downtime during the migration?
Cart2Cart minimizes downtime. The majority of the migration process runs on our servers, allowing your current BigCommerce store to remain fully operational. You'll only need a brief period of downtime for the final switch to your new store, typically during off-peak hours.
What data can I migrate from one BigCommerce store to another?
You can migrate a wide range of entities, including products, product categories, customers, customer groups, orders, order statuses, fulfillment statuses, manufacturers, product reviews, blogs, posts, CMS pages, coupons, stores, and taxes. Many specific fields within these entities are also supported for transfer.
Can I test the BigCommerce migration before moving all my data?
Absolutely! Cart2Cart offers a free demo migration that allows you to transfer a limited number of entities (e.g., 10-15 products, customers, orders) to your new BigCommerce store. This lets you thoroughly review the migration results and ensure data accuracy before proceeding with a full migration.
What connection methods are used for BigCommerce to BigCommerce migration?
For BigCommerce to BigCommerce migrations, Cart2Cart primarily uses an API connection for both the source and target stores. This secure method requires appropriate API credentials, which you can generate from your BigCommerce admin panel, allowing for efficient and reliable data transfer.
What if I encounter issues during or after the BigCommerce migration?
Cart2Cart provides comprehensive support. Our technical team is available to assist you throughout the process. Additionally, you can opt for a Migration Insurance Plan, which allows for free re-migrations and data updates within a specified period, safeguarding your data against unforeseen post-migration issues.
Can I preserve my SEO rankings and customer passwords when migrating BigCommerce to BigCommerce?
Yes, Cart2Cart offers specific additional options for this. You can choose to migrate categories and products SEO URLs, create 301 redirects from old URLs to new ones, and securely migrate customer passwords, ensuring a smooth transition for both search engines and your customers.
What are the costs involved in a BigCommerce to BigCommerce migration?
The cost of your migration is determined by the total number of entities you choose to transfer and any additional options or service packages you select. You can get an instant estimate using our migration wizard, and we offer various service packages (Basic, Extended, Premium, Ultimate) to suit different project sizes and needs.